Send SMS, WhatsApp, and voice fallback alerts

How it works

InstaChime posts a normalized lead alert payload to the webhook URL you configure in settings. Your bridge owns provider credentials, message templates, consent checks, and carrier-specific delivery behavior.

{
  "event": "lead.alert",
  "channel": "sms",
  "title": "New lead captured",
  "lead": {
    "id": "lead_uuid",
    "customerName": "Jamie Lee",
    "phone": "+15555550123",
    "email": "jamie@example.com",
    "message": "Need pricing today"
  }
}

Setup

• Open `/settings` and paste your bridge URL for SMS, WhatsApp, or voice.
• Send an alert test from `/integrations`.
• Confirm your bridge returns a 2xx response.
• Review delivery rows in `/integrations` for sent, failed, or skipped status.