Before you begin
- Confirm the Google Ads account can use lead form assets for the campaign type and region.
- Add your public privacy-policy URL to the Google lead form.
- Decide which lead form questions you need: name, email, phone, company, postal code, service, or custom questions.
- Have the InstaChime shared secret ready. Use the same value as the Google webhook key.
Google Ads setup
- Create or edit a lead form asset in Google Ads.
- For a new campaign, choose Leads as the goal, select an eligible campaign type, then create the lead form asset during campaign setup.
- For an existing form, open Campaigns, then Assets, select Lead form from the asset table, hover over the correct form, and use the pencil icon to edit it.
- Expand `Export leads from Google Ads`, then expand `Other data integration options`.
- Set the webhook URL to `https://instachime.com/api/webhooks/capture`.
- Set the webhook key to your InstaChime shared secret.
- Select `Send test data` before saving or relying on live lead traffic.
- Save the form asset only after the Google test returns a successful response.
Send Google test data
- In the Google lead form webhook area, select `Send test data` after the webhook URL and webhook key are entered.
- Wait for Google to show a successful response. Google expects the endpoint to return HTTP 200 for the test.
- Open `/app` in InstaChime and confirm a test lead appears.
- Confirm the lead includes contact fields selected in the form, plus Google IDs such as lead ID, form ID, campaign ID, and test status when Google sends them.
- If Google reports an incorrect response, compare the webhook URL, confirm the key has no extra spaces, and retry the test before saving the form.
- After the Google test succeeds, complete one end-to-end test through alerts and CRM or sheet delivery.
How InstaChime maps Google fields
- `lead_id` is used as the source lead ID for dedupe.
- `google_key` is compared with the configured shared secret when provided.
- `user_column_data.column_id` is preferred over the display label because labels can change.
- `FULL_NAME`, `FIRST_NAME`, `LAST_NAME`, `EMAIL`, and `PHONE_NUMBER` map to the normalized lead contact fields.
- `campaign_id`, `adgroup_id`, `creative_id`, `asset_group_id`, `gcl_id`, and `lead_submit_time` remain available in the raw lead fields.
Sample payload
curl -X POST https://instachime.com/api/webhooks/capture \
-H "content-type: application/json" \
-H "x-instachime-secret: YOUR_SHARED_SECRET" \
-d '{
"google_key": "YOUR_SHARED_SECRET",
"lead_id": "google-test-001",
"campaign_id": "123456789",
"form_id": "987654321",
"is_test": true,
"user_column_data": [
{"column_id": "FULL_NAME", "string_value": "Alex Morgan"},
{"column_id": "EMAIL", "string_value": "alex@example.com"},
{"column_id": "PHONE_NUMBER", "string_value": "+15555550123"}
]
}'Verify
- Use the Google Ads test button and confirm Google shows a successful 200 response.
- Open `/app` and confirm the test lead appears with source `google_ads` or the source label sent by the form.
- Confirm the lead includes the original Google IDs in its raw fields.
- Submit a second test with the same `lead_id` and confirm duplicate handling.
- Confirm alerts and CRM webhook deliveries are visible in `/integrations`.
Exact Google Ads console path
- Open Google Ads and select the customer account that owns the campaign.
- For a new campaign, go to Campaigns, create a Leads campaign, choose an eligible campaign type, and create the lead form asset during campaign setup.
- For an existing asset, go to Campaigns, open Assets, filter or switch to Lead form assets, and edit the correct form.
- Expand `Export leads from Google Ads`.
- Expand `Other data integration options`.
- Paste `https://instachime.com/api/webhooks/capture` as the webhook URL.
- Paste the InstaChime shared secret as the webhook key.
- Click `Send test data` before saving the form.
- Save the lead form only after Google reports that the test data was delivered successfully.
Required Google form choices
- Add a privacy policy URL that is publicly accessible and matches the advertiser collecting the lead.
- Ask for `Full name` or both `First name` and `Last name`.
- Ask for `Email` and `Phone number` if your sales workflow needs both.
- Add qualifying questions such as service, budget, timeline, preferred location, or preferred contact time when they help routing.
- Keep question labels stable after launch because downstream mapping and reporting often depend on them.
Google field handling in InstaChime
- Use `lead_id` as the strongest dedupe key.
- Use `google_key` only for validation; do not display it in dashboards or exports.
- Prefer `user_column_data.column_id` for mapping because Google notes that `column_name` can be unavailable or deprecated.
- Keep campaign, ad group, creative, asset group, GCLID, lead stage, lead source, and submit time in raw fields for reporting.
- Use `is_test` to identify test submissions in operational review.
Google Ads troubleshooting
- If Google reports an incorrect response, confirm InstaChime returns HTTP 200 for the test request.
- If the test reaches InstaChime but contact fields are missing, compare the raw payload against the `user_column_data` field IDs.
- If duplicates appear, confirm the same `lead_id` is present on retries.
- If no alerts fire, open `/integrations` and verify alert channel settings after confirming the lead exists.
- If the form was edited after launch, send test data again because new questions can change payload contents.
Official references
These vendor-owned pages explain the controls and requirements referenced in this guide.
- Google Ads webhook setup for lead formsOfficial documentation used to verify this setup path and its current vendor requirements.
- Google Lead Form Webhook overviewOfficial documentation used to verify this setup path and its current vendor requirements.
- Google Lead Form Webhook implementationOfficial documentation used to verify this setup path and its current vendor requirements.
- Google Lead Form Webhook testingOfficial documentation used to verify this setup path and its current vendor requirements.
- Google Ads lead form assetsOfficial documentation used to verify this setup path and its current vendor requirements.
- Set up a Google Ads lead form webhook integrationOfficial documentation used to verify this setup path and its current vendor requirements.
- Google Lead Form Webhook recommendationsOfficial documentation used to verify this setup path and its current vendor requirements.