Processing Scope
InstaChime processes lead and account data only to provide lead capture, routing, alerts, reporting, security, and support.
Subprocessors
Resend is used for transactional email. Customers may add their own webhook, chat, or CRM destinations from the integrations UI.
Security Measures
Access controls, tenant scoping, audit logging, HTTPS, isolated services, encrypted MFA secrets, and backup procedures form the baseline security program.
Customer Controls
Organization owners can manage users, alert recipients, integrations, and content. Data export and deletion procedures should be handled through the active agreement.
Legal Review
This page is not a signed DPA. It is a public summary pending counsel-approved contract language.