Scenario setup
- Create a Make scenario and add a custom webhook trigger.
- Copy the generated webhook URL.
- Create an InstaChime CRM webhook that points to the Make URL.
- Run the scenario once so Make learns the sample payload structure.
- Map normalized lead fields into your target module.
- Keep the delivery history in `/integrations` open while testing retries and destination errors.
Suggested normalized fields
{
"lead.id": "Unique lead ID",
"lead.customer_name": "Contact name",
"lead.email": "Email address",
"lead.phone": "Phone number",
"lead.source_platform": "Ad or form platform",
"lead.lead_score": "0-100 lead score",
"lead.company_domain": "Detected company domain"
}