Rule

A guide can be published before external testing, but the integration should not be labeled production-ready until a real test from the vendor platform reaches InstaChime and the downstream destination.

  • Live vendor test submission generated from the vendor test tool or sandbox.
  • InstaChime capture row created with correct source platform and normalized fields.
  • Realtime dashboard received the lead.
  • Alert delivery row recorded as sent for each configured channel.
  • Destination delivery row recorded as sent or retryable failure.
  • Duplicate test does not create duplicate operational leads.
  • Failure path is tested with a bad destination URL and retry state is visible.
  • Evidence is saved: timestamp, lead ID, destination record ID, screenshots or exported logs.